Privacy Policy

Last Updated: May 22, 2025

Welcome to Sadeeq ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which includes our website (sadeeq.co), Customer App, Rider App, and Seller App (collectively, the "Platform").

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

Name, email address, phone number
Delivery address and location data
Payment information
Profile information and preferences

Usage Information

We automatically collect certain information when you use our Platform:

Device information and identifiers
Log information and usage patterns
Location data (with your permission)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process transactions and send related information
Send you technical notices and support messages
Communicate with you about products, services, and events
Monitor and analyze trends and usage
Personalize and improve our services

3. Information Sharing and Disclosure

We may share your information in the following situations:

With restaurants and delivery personnel to fulfill orders
With service providers who assist in our operations
For legal compliance and protection of rights
In connection with business transfers
With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

You have the right to:

Access and update your personal information
Delete your account and personal data
Opt out of marketing communications
Control location sharing
Request data portability

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@sadeeq.co
WhatsApp: +212653977262
Address: Beni Mellal, Morocco